We're partnering with a fast-growing, international technology company developing an AI-powered platform that helps enterprises and governments navigate complex global supply chains and international trade.

As part of their international expansion, they're looking for a Senior Manager, AI Delivery to lead and grow their AI Deployment team across Europe and the UK.

In this role, you'll combine technical leadership, people management and customer-facing delivery. You'll initially manage a small team of approximately two Staff AI Deployment Engineers, with the opportunity to expand the team as the business grows.

You'll take ownership of customer implementations across the region, ensuring AI solutions are successfully deployed, adopted and delivering real business value.

This is a highly autonomous role where you'll work closely with international engineering, product and data science teams while acting as a senior technical partner for enterprise customers.

Responsibilities

• Lead, coach and grow a regional team of AI Deployment Engineers, including hiring, performance management and career development.
• Own end-to-end delivery of customer implementations, from technical scoping and integration to deployment and adoption.
• Manage team capacity, resources and priorities across multiple customer projects.
• Oversee the design and deployment of agentic AI workflows and enterprise AI solutions.
• Set technical standards for AI deployments, ensuring reliability, scalability and production readiness.
• Act as a senior technical point of contact for customers, managing relationships, expectations and escalations.
• Step into complex technical challenges when necessary, providing hands-on guidance and technical direction.
• Collaborate with engineering, product, data science and customer success teams to ensure successful delivery.
• Establish repeatable processes, documentation and best practices to improve implementation efficiency.
• Drive regional delivery strategy and contribute to the growth of the international team.

Who Are We Looking For?

• 8+ years of experience in customer-facing technical delivery, implementation engineering, solutions engineering or a similar field.
• At least 2 years of experience leading engineers or technical delivery teams.
• Previous hands-on experience in technical implementation, AI deployment or software engineering.
• Strong understanding of AI technologies, particularly LLMs, agentic AI and enterprise AI applications.
• Technical proficiency in Python or a similar language, with familiarity with SQL, APIs and cloud architecture.
• Ability to understand complex technical systems, troubleshoot issues and guide engineers without necessarily coding daily.
• Proven experience managing complex customer implementations and multiple stakeholder relationships.
• Strong people management skills, including coaching, hiring and developing technical talent.
• Excellent communication skills, with the ability to engage both technical teams and senior business stakeholders.
• A proactive, autonomous and solution-oriented mindset, comfortable operating in a fast-growing international environment.
• Willingness to travel regularly across the region and collaborate with international teams.

Nice to Have's

• Background in Forward Deployed Engineering, Solutions Engineering or Professional Services leadership.
• Experience building or scaling technical delivery teams.
• Familiarity with agentic AI frameworks such as LangChain, MCP or RAG.
• Experience with AI-assisted development tools such as Claude Code, Codex or Cursor.
• Exposure to Databricks, Spark, AWS, Azure, Docker or Kubernetes.
• Experience delivering large-scale enterprise software implementations.
• Knowledge of global trade, supply chains, logistics or trade compliance.
• Experience working with government organisations or complex enterprise customers.

Benefits & Package

• Salary: between EUR125K - EUR155K/year
• Potential equity participation and bonus or variable compensation.
• Flexible time-off policy.
• Paid parental leave.
• Opportunity to build and lead a regional AI Deployment team.
• High degree of autonomy, ownership and influence over technical delivery.
• International collaboration with experienced engineering and product teams.

Location & Travel: Based in Amsterdam, with regular travel across Europe and the UK. You will need to sync with teams in US and Asia. Travel may reach approximately 50% during the initial months, with a lower frequency expected as the team and customer implementations mature.